Terms and Conditions for Class Bookings

All classes are non-profit making. DanceWest is a registered charity supporting the community to be healthy and happy by participating in dance, health and wellbeing programmes.

1. Booking Confirmation:

• All bookings are confirmed upon receipt of payment.

2. Cancellation Policy:

• If you wish to cancel a term booking, you may do so before the start of term, and your fee will be refunded in full*.

• If you cancel within 7 days of the course starting, you will be refunded your fee* minus any classes that have already taken place. Alternatively, you can transfer your purchase to an equivalent class (subject to availability).

• After 7 days from the start of term, your fee will only be refunded* in cases of illness or injury where a valid doctor’s note is provided.

• Classes are non-transferable, and so we cannot offer alternatives at a later date if you miss a class.

• If we cancel a class, an additional session will be scheduled to make up for it. 

• If we cancel the entire programme, you will be offered the choice to transfer to a similar class or receive a refund* minus any classes that have already taken place.

• *All refunds will be subject to an administration charge equal to 10% of the total purchase price.

3. Attendance:

• Participants are expected to arrive on time. Late arrivals are at the teacher's discretion and if you are 10 or more minutes late you may not be admitted and will not be eligible for a refund.

• If a participant is unable to attend a particular session, no alternative or make up classes will be offered.

4. Health and Safety:

• Participants should be in good health and make us aware of any medical conditions that may impact participation (Please ensure you have completed the medical form - disclosing any medical conditions will not prohibit you from participation, but will make sure our teachers are best equipped to support your safety and wellbeing.)

• DanceWest is not responsible for any injuries sustained during the class.

• Participants must adhere to all safety instructions provided by the teacher.

• Jewellery should be removed before class, and long hair should be tied back.

5. Conduct:

• Participants are expected to behave respectfully towards teachers, staff, and fellow participants.

• Any disruptive behaviour may result in the participant being asked to leave the class without a refund.

6. Personal Belongings:

• DanceWest is not responsible for any lost or stolen personal belongings. Please keep valuables at home.

7. Photography and Video:

• DanceWest may take photos or videos during the class for promotional purposes. (Please ensure you have provided your photo consent information.)

• If you do not wish for your child to be photographed or recorded, please inform the team prior to the class.

8. Accessibility and Facilities:

• There is step-free access to the building and studio (lifts to the studio in the Lyric)

• Accessible toilets are available.

• A café is on site.

9. Dress Code:

• Participants can wear whatever they are comfortable moving in.

• Dance shoes are welcome or participants can be barefoot.

• Jewellery should be removed before class, and long hair should be tied back.

• DanceWest t-shirts and tote bags are available for purchase.

10. Changes to Schedule:

• DanceWest reserves the right to make changes to the class schedule, including teacher changes, and will notify participants as soon as possible.

11. Data Protection:

• By booking this class, you will automatically be added to our mailing list, so we can keep you up to date on changes to classes, cancellations and onsite news and events that may interest you. We will not share your personal information with third parties. You can unsubscribe at any time by emailing info@dancewest.co.uk

12. Acceptance of Terms:

• By booking this class, participants agree to abide by these terms and conditions.

If you have any questions or need further clarification regarding these terms and conditions, please contact us at info@dancewest.co.uk